Zahid Been Aziz PMP, MBA(DU), BBA, CCIR(DU)

ZAHID BEEN AZIZ
Dhanmondi , Dhaka, Bangladesh. Mobile : +8801674975542 e-mail:zahid.aziz@y7mail.com

Career Objective:

To pursue a more challenging job in a dynamic and esteemed organization where • TARGETS ARE CHALLENGING • ACHIEVEMENTS ARE REWARDED WITH MORE RESPONSIBILITIES • TEAM HAS A WINNING SPIRIT

Career Summary:

7+ years of working experience in B2B Sales and Key Account Management. Good know how about Telco, FMCG, & Manufacturing Business. Since the beginning of career in 2002, worked for several highly reputed companies i.e. Warid Telecom, Bashundhra Group, Wonderland Toys, Dandy Dyeing and BAT, extensively in the area of Marketing-Sales. Have good rapport with different management level in Corporate Houses.

Special Qualification:

Deep-rooted experience in B2B/Retail sales strategies, Sales Automation, project management, Trade Marketing (ATL/BTL), CRM, Distribution development and planning, with solid business studies background (MBA).

Employment History:
Total Year of Experience : 7 Year(s)
1.	ZSM (Zonal Sales Manager) ( July 01, 2009 - Continuing)
	LEXCO (BD) Ltd Company Location : 21, DOHS, Mohakhali, Dhaka Department: Markeing & Sales Duties/Responsibilities: • Assist management with projects-market overview, business model, positioning analysis, mid-long term strategy etc. • Leader of all sales projects at GSM Handset wing of LBL • Responsible for achieving sales volume targets, other KPIs of the sales projects • HR management functions of the sales projects. • Arrange training programs for the sales team as and when necessary. • Monitor and analyze sales volumes and achieve Sales Target. • Responsible to create the market demand. • Customers requirement analysis and offer services accordingly • Plan and implement brand building activities. • Assists in the identification and development of business building ideas. • Monitor and report on sales activities and follow up management. • Execute and participate different promotional events in coordination with marketing department. • Ensure effective implementation of expected daily activities & follow up on SPP.
2.	Territory Manager ( February 01, 2009 - June 30, 2009)
	WARID TELECOM INTERNATIONAL, L.L.C, BANGLADESH OPERATION. Company Location : House No:34, Road No-19/A, Banani, Dhaka Department: Franchise Development & Indirect Sales Duties/Responsibilities: • Responsible for achieving the set business objectives of the respective territory. • Achieve sales/service KPI as agreed by HQ to achieve company business target & maintain customer satisfaction index up to the agreed standard. • Handling all commission claims and all quires related commission discrepancies at zonal level. • Execute the company’s distribution strategy and ensure effective & efficient distribution service through regular supervision. • Ensure robust executions of all trade marketing activities (e.g. placement of POSMs, merchandising executions, consumer engagement programs, trade loyalty programs etc.). • Ensure availability of products (SIM, Scratch card, e-voucher etc.) in all registered outlets. • Develop and train the support function of each distributor to properly keep track of all SIM issued to retailers, the related accounts and finance and other necessary documentations. • Monitor the distributor’s business in terms of business feasibility and suggest necessary measures to increase their earnings in order to keep the business partners motivated. • Provide relevant business inputs to the RSM based on market dynamics, competitors’ activities, network coverage status, economic factors of each zones etc. to develop a solid zonal sales strategy and coordinate with the Regional Sales Manager for implementing the approved sales strategy in the zone.
3.	Coordinator ( September 02, 2006 - January 30, 2009)
	WARID TELECOM INTERNATIONAL, L.L.C, BANGLADESH OPERATION. Company Location : House No:34, Road No-19/A, Banani, Dhaka Department: Franchise Development & Indirect Sales Duties/Responsibilities: • Ensure Products availability at Franchisee end, POS extension as par SOP. • Maintaining daily, weekly and monthly report as per schedule. • Visit the distributors/Territory POS on regular frequency & build effective customer relation. • Providing market feedback to management. • Daily follows up to resolve discrepancies at franchise point. • Develop point of sales (POS) and Keep strong trade relationship with top retailers. • Supervising activities and development of sales officers. • Arrange hype creation activities for product promotion. • Monitoring product placement in retail outlets and trade marketing activities (BP performance, visibility and event execution). • Ensuring quality sales by developing long term relationship with retailers
4.	Sr. Officer HRIS ( August 15, 2005 - August 30, 2006)
	BASHUNDHARA GROUP Company Location : Bashundhara City, 13 / KA / 1 Panthapath, Dhaka Department: HRD Duties/Responsibilities: • Recruitment, Selection, Placement & Implementation of HR mgt actions • Update and maintain computerized HR information system (HRIS) • Keep HR Manager updated of all HR status, information, queries or request of Unit/ department. • Provide inputs and produce the HR reports including periodical and quarterly reports • provide management and relevant Units/ departments with data/information for HR related decision making • Review & provide input - to the development & updating of HR policies &guidelines • Compensation and benefit administration • Handle Grievance, Disciplinary Action Procedure by taking appropriate action within the framework of “Bangladesh Labour and Industrial Law”.
5.	Sr. Executive ( Marketing & Sales ) ( August 10, 2003 - August 10, 2005)
	WONDERLAND TOYS LTD. Company Location : House No:133, Road No:01, DOHS Baridhara, Dhaka Department: Marketing & Sales Duties/Responsibilities: • Responsible for Brand development and promotional activities. • Responsible for creating customer demand. . • Visit the prospective customers on regular basis and define services and benefits. • Build up an effective distribution channel/ network to ensure the sales target. • Trained up field force to perform their duties effectively, achieve sales & collection target. • Sales activities includes client hunting, dealer visits, customer relationship management • Tracking competitor’s moves, gathering market feedback and helping to determine appropriate positioning and feature to gain competitive advantage in a targeted segment. • Manage product portfolio including new products, price positioning and discontinuance. • Prepare competitive advantage analysis and collect competitor related information
6.	Executive Marketing ( September 02, 2002 - June 29, 2003)
	DANDY DYING LTD Company Location : 102,Kawran Bazar, BSEC Bhaban, Dhaka, Bangladesh Department: Marketing & Sales Duties/Responsibilities: • Visit corporate offices and single user. • Responsible for field level marketing. • Convince the customers and close the deal professionally. • POS visit, client hunt, creating marketing opportunity. • Deal with the potential customers with a positive attitude; • Collect and provide feedback about current market trends and competitiveness. • Preparing sales information, analysis and reports to meet deadline. • Maintaining relationship with existing customers through regular review visit. • Co-operation with the distributors to increase sales volume. • Prepare Marketing/Sale report and submit to the management.
7.	Internee ( June 10, 2002 - August 10, 2002)
	British American Tobacco Bangladesh PLC Company Location : New DOHS Road, Mohakhali, Dhaka 1206, Bangladesh Department: Sales Duties/Responsibilities: • Collect and provide feedback about current market trends and competitiveness. • Preparing sales information, analysis and report to the management.

Academic Qualification:

Exam Title Concentration/Major Institute Result Pas.Year Duration Achievement MBA (Executive MBA)   Marketing   IBA, Dhaka University   Enrolled   2012   2010-2012   -   M.B.A   Marketing   Dhaka University   CGPA:3.43 out of 4   2005   2003-2005   -   CCIR   International Relations   Dhaka University   Appeared   2005   -   -   B.B.A   Business Administration   National University   First Class   2002   1997-2002   -   H.S.C   Science   Rifles Public School & College   First Division, Marks :61.8%   1997   1995-1997   -   S.S.C   Science   Dhanmondi Govt Boys High School   First Division, Marks :81.2%   1995   1993-95   Obtained Star Marks

Training Summary:

Training Title Topic Institute Country Location Year Duration Five Step Selling Process   5-S techniques, its Benefits & Know how to implement.   FD & IS Dept, Warid Telecom   BD   H:34, R:19/A, Banani, Dhaka.   2007   15 July 2007   Strive for Excellence   A learning Initiative for Sales Coordinator   CSRD Center, Warid Telecom   BD   H:34, R:19/A, Banani, Dhaka.   2006   07-09 Nov 2006   Training on TABS   TABS- the core system of telecom billing   CSRD Center, Warid Telecom   BD   H:34, R:19/A, Banani, Dhaka.   2006   07-09 Nov 2006   Leadership Styles : Development and Management   •Concept •Functions •Theories •Team building   Institute of Diploma Engineers   BD   IDEB Bhaban,160 Kakrail, Dhaka   2006   25-27July 2006   Human Resource Management: Practical Issues   •Concept •Nature •Scope •Implementation   Bashundhara Group   BD   13/ KA /1 Panthapath, Dhaka   2005   22Oct-14 Nov 2005   Managing 7Ps For Wining Customers   •Concept •Functions •Scope •Implementation   Marketing Dept, (MBA)   BD   University of Dhaka   2005   20 Mar 2005   The Highway to Super Sales Management   Thrash out the idea of a Super Sales Manager   BDJobs.com   BD   Wings Centre, Dhanmondi, Dhaka.   2006   13 Oct 2006   Factory Environment, Health & Safety Development   Development: •Environment •Health •Safety   Ministry of Labour, GoB   BD   BPATC, 49, New Eskaton,Dhaka   2006   05-09 Mar 2006   IMC System   IMC - know how to implement.   Dandy Dyeing Ltd.   BD   102,Kawran Bazar, Dhaka   2002   03-06 Nov 2002

Professional Qualification:

Certification Institute Location From To CCIR ( Certificate Course In International Relation)   Institute of International Relation, Dhaka University (DU)   Dhaka   June 01, 2005   December 01, 2005   M.B.A (Masters in Business Administration)   Faculty of Business Studies, University of Dhaka (DU)   Dhaka   December 01, 2003   September 11, 2005   DCS ( Diploma in Computer Science)   ICT, NTRAMS, Ministry of Yought and Education, GoB   Dhaka   August 01, 2000   October 01, 2002

Career and Application Information:

Looking For : Mid Level Job Available For : Full Time Preferred Job Category : IT/Telecommunication, Marketing/Sales Preferred District : Dhaka, Gazipur, Narayangonj Preferred Organization Types : Telecommunication, Distribution Companies/Wholesale, Software Companies, IT Enabled Service, NGOs, Trading or Export/Import, Multinational Companies, Market Research Firms, Textile (Spinning, Weaving, Knitting, Dyeing/Finishing), Real Estate/ Developer, Overseas Companies, Group of Companies

Specialization:

Fields of Specialization Description Trading/Wholesale/Indenting Advertising & Promotion Brand Promotion Business Development Consumer Durables - Sales & Marketing Distribution/Supply Chain Management FMCG Sales & Marketing Market Research Retail Management Telecommunication Products & Services   Deep-rooted knowledge on Trade Marketing, & Sales, fluent presentation skills, extensive working experience with reputed national & multinational company with solid business studies background (MBA) .

Extra Curricular Activities:

Event Coordinator of DUMMA (Dhaka University MBA-Marketing Association). (a) Blog: http://zahidbeenaziz.wordpress.com/ http://waridcellbazar.blogspot.com/ http://twitter.com/zahid_been_aziz http://zahidbeenaziz.newscred.com/ (b) Social Network: http://www.facebook.com/people/Zahid-Been-Aziz/100000450325711 http://www.myspace.com/zahidbeenaziz (c) Professional Network: http://www.linkedin.com/in/zahidbeenaziz

Language Proficiency:

Language Reading Writing Speaking English  High  Medium  High  Bengali  High  High  High  Hindi  Low  Low  Medium

Educational Compendium In Brief:

Thesis Performed :
Title of the Thesis: “An Analysis of Customer Satisfaction of Grameen Phone(GP) Ltd.,”
Supervisor : Dr. Razia Begum
Professor, Marketing Department
Faculty of Business Administration
University of Dhaka (DU)

Project Performed :
Project Title: Market Research of Telecom Products in Bangladesh”.
This project was accomplished in the Principle of Marketing course. The project is about analysis the opportunities of market creation for IBM Laptop Computers in Bangladesh.

Trade Fair/Business Exhibit Involvement :
Trade Fair Attained
1. DITF-2003 from 07th to 20th January 2003. Attained for Dandy Dyeing Ltd.
2. Dubai Shopping Festival (DSF) – 2003, DSF-2003 from 8th to 15th February 2003 in Dubai, UAE. Attained
for Enscope Middle East.
3. US Trade Show 2005 at Sheraton, Dhaka Attained for TPS.
Cultural Show Involvement
1. Dandy for Sundory-2002

Association Involvement Status :
Event coordinator of DUMA (Dhaka University MBA Associations)
Member of the “Bhuyian Academy”. Membership No: ECO-4D-717
Member of the TIB (Transparency International Bangladesh)